Procensol
Accelerating Business Processes with Bespoke Solutions

Daniel Cooke, Co-Founder & Managing Director, ProcensolDaniel Cooke, Co-Founder & Managing Director
Public sector organisations are constantly adopting new strategies and solutions to automate operations and deliver streamlined processes and compelling experiences to their citizens. However, despite constant efforts, they are unable to meet the high expectations experienced on other consumer-facing apps and websites such as e-commerce. People demand instant results and transactions with the government in a seamless and easy manner. As a result, public sector organisations are looking for process automation solutions to cater to changing customer expectations and deliver enhanced customer experience.

Understanding these requirements, Procensol equips public sector organisations with intelligent process-centric solutions. As a digital business process management expert, Procensol—specializing in the Appian digital transformation platform as well as the Automation Anywhere RPA platform—is a trusted partner and global advisor to enterprise customers worldwide. “Procensol excels in identifying customer problems and providing a solution that is tailored specifically to them,” says Dan Cooke, Co-founder and Managing Director at Procensol. Essentially, the company provides fast-delivering contemporary and scalable solutions that embed a culture of agility, creativity, and dynamic change. “We offer a number of accelerators for our public sector clients to help expedite business processes and build solutions that are tailored to client requirements,” he adds.

Customized Solutions for Intelligent Automation

Rather than using commercial off-the-shelf software, which requires clients to conform to a solution, Procensol offers fully integrated software solutions that allow them to use it in the way that best suits them. Procensol offers intelligent automation tailored to client requirements based on the market’s finest contemporary and new technologies. The company is an Appian partner and leverages their platform to develop enterprise-grade applications for organisations as per their needs, with user experience on the digital devices of their choosing.
Procensol collaborates with its clients to develop a comprehensive digital transformation plan and assists them in preparing for the digital workforce of the future. Clients can use Procensol’s expertise to determine the best practices for their business that provide the best return on investment. The solution also aids in identifying the processes and areas that should be targeted, ultimately uncovering underlying issues that the organisation may be experiencing. Procensol assists clients by delivering end-to-end business transformation services throughout the project lifecycle. “We are a one-stop shop for intelligent automation,” says Cooke.

Recently, Appian’s solution for workforce safety in a post Covid-19 world has garnered traction, enabling companies to track their workforce back to the workplace premises in a secure and reliable manner. Procensol works with clients to quickly implement this solution and trace the contact points of the virus to contain it effectively.

What ultimately places Procensol in a distinctive light is its exceptional team of competent individuals who constantly go the additional mile to ensure successful outcomes. To this end, Procensol invests heavily in its workforce to ensure that they are always up to date with the latest technologies so that the company can continue to develop and offer clients the most innovative technological solutions. With a team of skilled software developers and business process and transformation consultants, Procensol provides enterprise application process improvement solutions for financial services and insurance, higher education, government, retail, media and telecoms, transportation, and other industries.
  • We are a one stop shop for intelligent automation


Holistic Approach to Complexity Mitigation

Highlighting the competency of Procensol is its disruptive work on a high-profile government initiative in Queensland, where they had to come up with an alternative for the provision of financial surety at mining rehabilitation sites. Historically, miners had to pay a certain amount determined by the Department of Environment and Science following an environmental impact assessment. The Queensland Government modified this arrangement to better manage the financial aspects of mine restoration, for which Procensol then developed the management application. The company utilized low code and Appian to revolutionize this traditional format, which allowed miners to pay a considerably smaller amount into a centralized pool of funds each year. “With this solution, we showcased inventiveness, agility, and technical knowhow in delivering the application, which substantially led to enhanced team practices and a reduction in the average time taken to execute risk assessments,” says Cooke.

What is truly remarkable is that Procensol was able to deliver this entire project while the Act to enable the Financial Provisioning Scheme was still being prepared, showcasing the expertise of its team. This extensive interdepartmental solution also provided the government with a clear insight into its exposure to risk in this industry sector, resulting in higher productivity, streamlined business processes, cross-departmental collaboration, and an overall improved solution.

With many such global success stories in its repertoire, Procensol’s roadmap includes an expansion of its geographic foothold in the coming years. With the pandemic bringing to light a host of businesses in desperate need of change, the company has been active globally over the last two years. As the pandemic begins to settle down, the company intends to expand into additional regions within Australia and subsequently ramp up in New Zealand.
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Top 10 Public Sector Solution Companies 2022

Company
Procensol

Headquarters
Brisbane QLD, Australia

Management
Daniel Cooke, Co-Founder & Managing Director

Description
Provides process-centric solutions for business process management, digital transformation, and innovation

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